SHIPPING FAQs

Below are the shipping options: Metro Manila -- our own rider or Grab upon request. Outside Metro Manila - Entrego and J&T

We process and ship all orders Monday to Saturday, 10 AM to 7 PM (excluding holidays).

Metro Manila - 1 day

Greater Metro Manila - 1 - 3 days

Others - 3- 7 days

More questions? Feel free to contact us!

Bee Happy Crafts currently ships within the Philippines only. Please note that outbound shipping on all orders is non-refundable.

For more information on our shipping methods please go here.

More questions? Feel free to contact us!

UPDATING YOUR ORDER

You may cancel if we haven't shipped your order yet.

Refunds may take a few business days.

If you made a mistake with your shipping details, contact us as soon as possible. Include your order number and new shipping address. Additional charges may apply depending on the shipping status.

Because we do our best to fulfill every order as soon as possible, in some cases, we may not be able to change your shipping address after it is processed or shipped.

More questions? Feel free to contact us!

ORDER ISSUES

Once your items are shipped, your package is the responsibility of the courier.

Bee Happy Crafts is NOT liable for lost or stolen packages.

We're sorry there's an item missing from your order! Please immediately send us a message so we can help you.

More questions? Feel free to contact us!

RETURN POLICY AND FAQs

We accept unopened items that are in good condition within 7 days after your order was delivered.

Contact us and send your items within 7 days after your order was delivered.

Payment of shipping fee is paid for by the buyer.

More questions? Feel free to contact us!

PRODUCT FAQs

Bee Happy e-gift cards are non-refundable. All e-gift cards are digital and will be emailed immediately after purchase. These can then be forwarded to the recipient.

To use the e-gift card, just type in your unique code in the "Coupon Code" section at checkout.

All e-gift cards are final sale and non-refundable. Gift cards expire 1 year after purchase.

More questions? Feel free to contact us!

DISCOUNTS AND PROMOTIONS

Yes, we do! You can find them here on our website and our social media accounts so make sure to follow us.

If you’re a small business owner or interested in wholesale orders, please contact us.

Only one promo code per order is allowed. We do not allow discount stacking of any kind. This includes, but is not limited to, any special promotions, sales, etc..

If you have any discount codes with future expiration dates, make sure to save them for use on your next order!

More questions? Feel free to contact us!

GENERAL FAQs

Bee Happy Crafts is located in Caloocan City, Philippines.

Sure! Our complete address is: 154 V Concepcion St. Morning Breeze Subdivision, Brgy 82 1403 Caloocan. See you!

The Force behind Bee Happy Crafts is named Ruby. People close to her call her Bee. She is a “Serial Crafter” who loves to try all sorts of arts and crafts projects. It has been her source of joy since childhood.

Her experience of having no access to many arts and crafts she saw online drove her to start Bee Happy Crafts. Crafting is not just Bee's hobby but also her source of comfort and peace during difficult times.

Aware of the many benefits, Bee advocates for everyone to invest in themselves and make arts and crafts a part of their lifestyle as a form of self-care.

More questions? Feel free to contact us!

More Questions? Feel free to contact us!