Need Help?
Quick answers to common questions about ordering, delivery, product details, and after-sales support.
We process and ship orders Monday to Saturday, from 10 AM to 7 PM, excluding holidays. Estimated delivery is 1 day within Metro Manila, 1–3 days within Greater Metro Manila, and 3–7 days for other areas.
Bee Happy Crafts currently ships within the Philippines only. Metro Manila orders may be delivered through our own rider or Grab upon request, while orders outside Metro Manila may be shipped through Entrego or J&T.
You may cancel your order if it has not yet been shipped. Refunds may take a few business days to process.
If you entered the wrong shipping details, contact us as soon as possible with your order number and new address. Additional charges may apply, and we may not be able to make changes once the order has already been processed or shipped.
We accept unopened items that are in good condition within 7 days after delivery. Please contact us before returning an item. Return shipping fees are shouldered by the buyer.
Please contact us immediately if an item is missing from your order so our team can assist you.
